|
| |
| I use one of the following in choosing where to dine:
|
| Yellow Pages | 15.0% |  |
| Internet | 30.0% | |
| Newspaper | 15.0% | |
| Recommendation from a friend | 50.0% | |
| Other View Answers | 5.0% | |
| |
| Was the server attentive and available when you needed him/her? |
| Yes | 80.0% |  |
| No | 10.0% | |
| Don't Know | 10.0% | |
| |
| Was your server knowledgeable and able to answer your questions about the food and beverages?
|
| Yes | 85.0% | |
| No | 15.0% | |
| Don't Know | 0.0% | |
| |
| How would you rate the taste of your meal? |
| Great | 30.0% | |
| Good | 55.0% | |
| Fair | 15.0% | |
| Poor | 0.0% | |
| |
| The temperature of the food |
| Great | 35.0% | |
| Good | 55.0% | |
| Fair | 10.0% | |
| Poor | 0.0% | |
| |
| Please rate your visit on value for the money. |
| Great | 30.0% | |
| Good | 40.0% | |
| Fair | 30.0% | |
| Poor | 0.0% | |
| |
| My food order was correct and complete |
| Great | 35.0% | |
| Good | 65.0% | |
| Fair | 0.0% | |
| Poor | 0.0% | |
| |
| Employees are patient when taking my order |
| Great | 35.0% | |
| Good | 55.0% | |
| Fair | 10.0% | |
| Poor | 0.0% | |
| |
| I was served promptly |
| Great | 25.0% | |
| Good | 60.0% | |
| Fair | 15.0% | |
| Poor | 0.0% | |
| |
| Employees are friendly and courteous |
| Great | 35.0% | |
| Good | 45.0% | |
| Fair | 20.0% | |
| Poor | 0.0% | |
| |
| Service quality |
| Great | 30.0% | |
| Good | 55.0% | |
| Fair | 10.0% | |
| Poor | 5.0% | |
